Financial Info

Billing and Accounting Information

Patients have two payment choices:

  1. Sign assignment and pay balances when statements are sent.
  2. Decline signing assignment and pay for every visit and service at time of service.

Patients with signed assignments:

1. We do not ask for payment at the time of service. All payments will be voluntary based on patient’s expectation of insurance coverage and deductibles. (All co-payments are expected at the time of service.) We accept Visa, MasterCard and checks.

2. We always send a claim to the primary and secondary (if applicable) insurance company for every service regardless of any voluntary payments at the time of service. We do this because it is hard to determine the reason for the payment. It may be any of the following reasons:

  • Patient did not meet the deductible.
  • Patient does not expect the service to be covered.
  • Patient likes to pay at the time of service.

Further, some patients pay on some visits while not paying on others. Some others make partial payments. Additionally, it would be unclear at the time of payment, regardless of what the patient says, whether the payment is for current or previous balance.

3. Our billing method is balance forward method. Any payments are posted against outstanding balance, not against a particular service or visit,

4. When posting payments and charges, if a patient account attains a negative balance due to duplicate payments by the patient and/or the insurance company, a credit will appear for future visits.

5. Patients are expected to pay promptly after a statement is sent for any balance for amounts not covered by insurance. Visa, MasterCard and checks are acceptable forms of payment.

6. Patients are expected to be patient as it takes several weeks for filing claims, processing of the claims by the insurance companies and processing of the payments by the insurance companies.

Patients without signed assignments:

1. Patient must pay, without exception, for every service at the time of service and a receipt will be issued at the time of each payment.

2. Patient will be responsible for filing all the insurance claims.

Some Insurance Companies we accept:

  • Aetna
  • Blue Cross Blue Shield
  • Elder Health
  • JHHP
  • MAMSI
  • MDIPA
  • Medicare
  • NCAS
  • Tricare
  • United Health Care

PLEASE CALL YOUR INSURANCE COMPANY TO MAKE SURE WE ARE A PROTICIPATING PROVIDER FOR YOUR PARTICULAR PLAN.